Laptop Battery Replacement

Laptop batteries that die in an hour, will not charge or have swollen – replaced in Cambridge & Dagenham, tested and calibrated, 12-month warranty

Cambridge & Dagenham · by appointment

Laptop battery replacement in Cambridge and Dagenham

If your laptop only works plugged in, drops from 40% to off, or the trackpad has started to bulge, the battery is finished. We fit new batteries for Dell, HP, Lenovo, Asus, Acer, MSI, Surface and MacBook, including the built-in ones that need the laptop opened, and we take the old battery for recycling.

  • Internal and removable batteries, every major brand
  • Swollen batteries removed safely, the day you bring it in
  • Charge tested and calibrated before you collect
  • No fix, no fee and a 12-month warranty
Swollen laptop battery that has split the case open, brought to We Make IT Happen in Cambridge for a battery replacement

How a battery replacement works

Three steps, and you only do the first one.

1Tell us the modelThe model name is on the sticker underneath. If the battery has swollen, stop using the laptop and unplug it.
2We quote the battery and fittingOne price, agreed first. Most batteries arrive in one to two working days; some common ones are on the shelf.
3Fitted, charged, calibratedFitting takes 20 to 60 minutes. We run a charge cycle, check the real capacity and update the battery firmware where the maker provides it.

Runs fine on the mains but dies off it? That is the battery. Does not charge at all, even with a new battery? That is usually the charging port or the charging circuit, and we repair those too.

Real battery jobs from our workshop

A worn battery does not just run out early. A swollen one pushes the keyboard and trackpad up, splits the case, and in the worst case can catch fire. Both of these laptops were still being used when they came in.

Swollen battery inside an HP Pavilion laptop, bulging under the keyboard, at We Make IT Happen
HP Pavilion: the swollen battery bulging under the keyboard. The owner thought it was just not holding charge
HP Pavilion keyboard deck pushed up by a swollen laptop battery
The damage it did: the keyboard deck pushed up and out of the case before the laptop reached us
New battery fitted inside the HP Pavilion laptop at We Make IT Happen
New battery fitted, the old one taken away for safe recycling
Dell G15 opened on the bench for a new battery, deep clean and RAM upgrade
Dell G15, Dagenham: opened for a new battery, a deep clean and a RAM upgrade in one visit
Dell G15 BIOS battery status before and after the battery replacement at We Make IT Happen
The BIOS tells the truth: the old Dell G15 battery flagged as failing (top), the new one charging normally (bottom)
Inside a MacBook Pro A1989 opened for a battery replacement at We Make IT Happen
MacBook Pro A1989 in for a new battery: Apple glues the battery in, so the whole base comes off, and this one had a clean while it was open

Read the full Dell G15 case study

Signs the battery is done

Lithium batteries wear out. These are the usual ways they tell you.

Runs out in an hour

A healthy battery lasts several hours. If a full charge is gone in one, the cells have worn out.

Switches off at 30 or 40%

The battery reports more charge than it holds. A sudden shutdown with charge still showing is a classic worn battery.

Only works plugged in

Unplug it and it dies instantly: the battery cannot hold any charge at all.

Swollen battery

The trackpad lifts, the case bulges or the laptop rocks on the desk. Stop using it, unplug it and bring it in. Do not press on the bulge.

“Plugged in, not charging”

Can be the battery, the charger or the charging circuit. We test all three before we quote.

Battery warning in Windows or macOS

“Consider replacing your battery” or “Service recommended” means the system has measured the capacity and it is well below new.

What we fit

The right voltage, capacity and connector for your laptop, tested on the bench.

Built-in batteries

Most laptops made since 2015 keep the battery under the bottom cover. We open the laptop, replace it and refit the cover properly, with the right screws in the right holes.

Removable batteries

Older laptops with a clip-out battery. Quick to replace, and we check the contacts and the charger while we are at it.

MacBook batteries

MacBook Air and Pro batteries are glued in and need careful removal. We fit a new battery, reset the battery management and check the cycle count reports correctly.

Chargers and charging faults

A new battery will not help if the charger or the port is the problem. We test the charger output and the port first, so you only pay for what is actually wrong. Charging port repair

Why have it done here

A battery is cheap to fit badly and expensive to get wrong.

Matched to the model, tested on the bench

Each battery is charge-tested and the reported capacity checked before you collect, not just dropped in.

Swollen batteries handled safely

A swollen lithium battery is a fire risk. We remove it without puncturing it and send it for recycling, which is why we ask you to bring it in rather than post it.

No data risk

A battery swap never touches your drive. Your files, settings and passwords stay exactly as they were.

12-month warranty, no fix no fee

If a battery fails under warranty we replace it. If the laptop turns out to have a different fault, you only pay for what we fix.

Questions customers ask

Straight answers before you book.

How much does a laptop battery replacement cost?

It depends on the laptop. Standard Windows laptop batteries are the cheapest; MacBook and Surface batteries cost more because of the glued-in design and the labour. Send us the model and we quote the battery and the fitting as one price. General pricing is on the prices page.

How long does it take?

Fitting is 20 to 60 minutes for most laptops, longer for MacBooks. If the battery is in stock we do it while you wait, by appointment. Otherwise it arrives in one to two working days.

My battery is swollen. Is it dangerous?

It can be. Stop using the laptop, unplug it, keep it somewhere cool and away from anything flammable, and bring it in. Do not press on the bulge, puncture it or put it in the bin. We remove it safely and recycle it.

Can you use a genuine battery?

Where the manufacturer still supplies them, yes. For older models we use quality replacement batteries with the correct capacity and protection circuit, tested before fitting.

Will a new battery fix “plugged in, not charging”?

Only if the battery is the cause. The charger, the DC jack or USB-C port and the charging circuit on the motherboard can all produce the same message. We test them first, so you do not buy a battery you do not need.

How long should a laptop battery last?

Around 300 to 500 full charge cycles, which is typically two to four years of normal use. Heat and sitting at 100% all day wear it out faster.

Do you replace MacBook batteries?

Yes, Air and Pro. The old battery is glued in, so it takes longer and we quote accordingly. We reset the battery management afterwards so macOS reports the new capacity correctly.

Do I need to bring the charger?

Yes please. We test the charger as part of the job, and some charging faults turn out to be the charger rather than the battery.

Where to bring it

Our workshops work by appointment, so please call or message us first.

Fulbourn, Cambridge

CamLife 4, Capital Park, Fulbourn, CB21 5XE

Monday to Friday 7am to 7pm
Weekends 7am to 7pm

Mill Road, Cambridge

163 Mill Road, CB1 3AN

Monday to Friday 9am to 9pm
Weekends 10am to 8pm

Dagenham

48 Northfield Road, RM9 5UR

Every day 7am to 9pm
Weekends and bank holidays 8am to 9pm

Laptop dying off the mains? Get a price today.

Send us the model and we will quote the battery and the fitting as one price.

Related:
Charging port repair
Screen replacement
Keyboard replacement
Hinge repair
Motherboard repair
MacBook repairs
Prices
All services

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