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This Xbox Series S starts every game and then, a few seconds later, drops back to the Home screen. Not one game: all of them. The owner had already done the sensible things at home, a system update and a full “Reset and remove everything”, and nothing...

This PS5 came to our Cambridge workshop on a Saturday evening for “just the HDMI port”. The owner had bought it second-hand, and for a while the picture had only come on when the cable was pulled out and pushed back in, sometimes a few times. On Saturday...

79 seconds inside real PS5s from our Cambridge and Dagenham workshops: HDMI ports under the microscope, fans packed with dust, liquid metal dried out, and the consoles back on the screen. HDMI port, deep clean and liquid metal is about 4 hours of skilled work; 12-month warranty.

A PS5 came in for the HDMI port only. Inside: a dust-choked fan and heatsink, and liquid metal creeping off the processor. HDMI microsoldering, deep clean and new high-end liquid metal: about 4 hours of skilled work, in at 7 pm, ready at 8 am.

A PS5 that switched on but showed nothing, after a repair at another shop: covers and screws missing, dried-out liquid metal, dust everywhere and torn HDMI pads. New port, traces rebuilt, deep clean and liquid metal, picture back the next day.

A Lenovo ThinkBook 14+ came to our Mill Road drop-off the morning after a tea spill: liquid pooled on the heatsink and under the board, two shorts, BitLocker with no recovery key. Cleaned, microsoldered and working the same evening, every file kept.

A Dell G15 5520 came in with a torn hinge, a dead battery, dust and malware. Cleaned and re-greased hinges, a new LCD back cover and battery, fresh paste, Windows 11 and 16 GB dual-channel RAM – faster than new. Laptop repairs in Cambridge & Dagenham.

Cracked MacBook screen and shocked by the quote? Watch a real MacBook Air screen replacement from our Cambridge workshop and see why MacBook screens cost so much, what the part alone costs and what your options are.

An Acer Predator Helios 300 came in freezing and lagging in games. Inside: a dust mat and a botched re-paste. Deep clean, fresh paste and double RAM: 92 to 76 °C, no throttling.

A drink over the keyboard, the laptop dries, it works, and a month later it is dead. What liquid really does inside a laptop, why you must not turn it on, why a dead board can mean lost data, and how we clean and repair liquid-damaged motherboards in Cambridge and Dagenham.