“Just the HDMI port, please. The rest is fine, it’s perfect.” Most PS5 repairs in Cambridge and Dagenham start with that sentence. This video is what we find once the console is open, filmed on our own benches: the HDMI port under the microscope, fans packed solid with dust, liquid metal dried out and creeping off the chip, and the consoles back on the screen at the end.
What is in the video
- 0:06 – Why it is never “just the HDMI port”. The port is soldered straight to the mainboard. You see the pins we replace one by one under the microscope, the old port off the board, and a console that arrived after a repair elsewhere had torn the solder pads off.
- 0:18 – What “it’s fine” looks like. A fan packed solid with sticky dirt, oily residue on the inside of the covers, a Dagenham fan housing lined with dust, and heatsink fins felted shut so no air gets through.
- 0:33 – Liquid metal. Sony cools the PS5 processor with liquid metal instead of thermal paste. It dries out and it creeps. The driest we have seen, metal pooled at the edges of the chip, every trace cleaned off by hand, then the fresh high-end metal going on.
- 0:47 – Deep clean. The heatsink before and after, and a fan cleaned and refitted.
- 0:55 – Back to playing. Powered up on the bench, the PlayStation logo on the screen, the system software updated, and a console that came in at 7 pm with a picture again at 8 am.
- 1:07 – The numbers. HDMI port, deep clean and liquid metal: about 4 hours of work, the liquid metal itself £22, photos of your console, 12-month warranty.
The consoles in the video
Every shot is one of our own jobs. Three of them have their own write-ups:
- The PS5 that came in for “just an HDMI port” and later needed a disc drive: the fan packed with sticky dirt and the oily covers are this console.
- No picture after a repair elsewhere: new HDMI port, board traces rebuilt, deep clean and liquid metal: the torn pads, the driest liquid metal and the fresh metal going on.
- In for “just the HDMI”, saved from cooking: dropped off Friday 7 pm, ready Saturday 8 am. The blocked fan intake, the pooled liquid metal and the welcome screen are this one.
The rest come from our Mill Road and Dagenham workshops and from an HDMI port replacement we filmed on the bench: the felted heatsink and its clean twin, the dusty fan housing, the old port off the board and the bench test with the PlayStation logo.
Why we do all three in one go
An HDMI port replacement already means a full strip-down: covers, fan, heatsink and shielding off, board out, the old port desoldered under the microscope and the new one soldered on pin by pin. With the console open to the bare board, the processor and the heatsink are right there. The deep clean and the fresh liquid metal add work now instead of a second strip-down later.
HDMI port, deep clean and new liquid metal together is about 4 hours of skilled work, which is a lot, and it is why we do it once and do it properly. The high-end liquid metal we use costs only £22. What you pay for is the work: every trace of the old metal cleaned off the processor and the heatsink by hand, and the new metal applied so that not one drop lands where it can short the board.
What you get with every PS5 repair
- Photos of your console before we do anything beyond the fault you booked in. If the cooling is clean and the metal is fine, we tell you so.
- A full test before it goes home: picture over the new port, system software updated, the console run on our bench.
- A 12-month warranty on every PS5 repair, in Cambridge and in Dagenham.
Frequently asked questions
Do I have to have the deep clean and liquid metal with an HDMI repair?
No. It is your console and your decision. We photograph the inside while it is open and show you. Most PS5s more than two years old look like the ones in the video, but if yours is clean we say so.
How long does a PS5 HDMI repair with deep clean and liquid metal take?
About 4 hours of work in total, and that is a lot of skilled work. An evening drop-off and next-morning collection is normal: the console at the end of the video was in at 7 pm and ready at 8 am.
Why is liquid metal a specialist job?
Liquid metal conducts electricity. A stray drop on the board can short it, so the old metal is cleaned off completely and the new metal is applied with the board protected. That is the slow, careful work you see in the video.
Where do you repair PS5s?
In Cambridge, with our main office at Capital Park, Fulbourn, and in Dagenham, by appointment. Every repair comes with photos of the inside, a full test and a 12-month warranty.
PS5 repairs in Cambridge, Dagenham and Barking
No picture, a loud fan, or a console that switches itself off: see our PS5 cleaning and HDMI port repair page, book an appointment, or message us on WhatsApp 0749 792 5760. We repair Xbox consoles too.
Book a PS5 repair WhatsApp us about your PS5 See our PS5 repair service